Office & Payroll Administrator - JL Hospitality Management
Location: Lake Mary, FL
Status: Full-Time | Non-Exempt
Department: Administration / Payroll
Reports To: Director of Hotel Accounting (with collaboration across Human Resources & Operations)
Position Purpose
The Office Administrator / Payroll Administrator plays a key role in keeping our Lake Mary office running smoothly while supporting accurate and timely payroll operations. This position serves as a central point of coordination for office administration, payroll processing, and associate support, ensuring a positive experience for both associates and leaders across the organization.
This is an ideal role for someone who is detail-oriented, highly organized, people-focused, and enjoys balancing administrative responsibilities with payroll and compliance support.
Key Responsibilities
• Serve as the primary point of contact for the Lake Mary office
• Manage office supplies, mail, deliveries, and general office organization
• Support scheduling, meetings, and internal communications
• Maintain organized digital and physical filing systems
• Assist with onboarding logistics, forms, and office access
• Provide general administrative support to HR, Accounting, and Operations teams
Payroll Administration
• Assist with bi-weekly payroll processing for multiple entities and locations
• Review timesheets for accuracy, completeness, and policy compliance
• Support payroll data entry, audits, and reporting
• Assist with payroll corrections, off-cycle checks, and inquiries
• Coordinate with payroll providers and internal stakeholders
• Support year-end processes including W-2 distribution and payroll reconciliations
Employee & Compliance Support
• Respond to associate payroll and administrative questions in a professional, timely manner
• Maintain confidentiality of sensitive employee and payroll information
• Assist with tracking PTO, sick leave, and other time-off programs
• Support compliance with federal, state, and local payroll regulations
• Assist with audits, reporting, and documentation as needed
Qualifications
• High school diploma or equivalent required; Associate’s degree preferred
• 2+ years of office administration and/or payroll experience preferred
• Experience with payroll systems (Paychex, ADP, or similar) strongly preferred
• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Professional communication skills, both written and verbal
• Ability to handle confidential information with discretion
• Proficient in Microsoft Office (Excel, Outlook, Word)
What We Offer
• Medical, Dental, and Vision coverage
• Life Insurance
• Paid personal time off
• 401(k) Retirement Plan
• Leadership and professional development opportunities
• Hotel and travel discounts
• Access to voluntary benefits and wellness programs
• A supportive, team-oriented work environment with room to grow
Equal Opportunity Employer
JL Hospitality Management is an Equal Opportunity Employer and does not discriminate on the basis of any status protected by applicable federal, state, or local law.